FAQ
Can you work on AI-generated texts and machine translation?
Yes, we can and often do work with AI-generated texts. However, the quality of these texts can vary greatly, so we first need to assess them before offering our proofreading services. The quote will depend on whether you need comprehensive editing and fact-checking or just want us to correct minor mistakes.
What specific types of errors are corrected during the proofreading process?
We correct every mistake, including typos and grammatical errors. However, we don’t offer fact-checking as standard for AI-generated texts due to the prevalence of AI hallucinations, as noted above. If you want to ensure quoted facts are 100% accurate, we can offer this service as an add-on.
Will I be able to see the changes made to my document, and can I choose to reject them?
Yes, our linguists always use Track Changes when editing a text, so you can see which changes have been made and choose to accept or reject them. You can also query specific changes with your project manager if you’re unsure why they were made.
Can you proofread documents in specialized industries?
We primarily focus on the hospitality, sports betting/casino, e-commerce, automotive, finance, and travel sectors, and offer professional proofreading services for all clients in these sectors. If you operate in a different industry, we may still be able to help. Contact us for a quote, and a sales representative will tell you whether we can assist.
Is my data and intellectual property kept confidential during the proofreading process?
Yes, we are ISO 27001 certified and always consider the client’s privacy and intellectual property. The Language Bear platform is very secure and utilizes features designed to protect your data, property, and projects. Furthermore, everyone involved with your project, including the proofreaders who correct your texts, has signed an NDA.
Why do proofreading rates vary per language?
We only work with native proofreaders, and as living standards vary from one region to the next, we must adjust rates to accommodate this. Regardless of the region or service, however, we strive to offer highly competitive quotes.